- We were a family of 5 and booked two rooms that were connected - Rooms were spacious enough - No issue with wifi - Comfortable beds - Decent water pressure from the shower - Charging stations in the rooms for your phone - Air conditioning you can control in the room - Rooms are soundproofed - Lots of variety at the buffet breakfast (lots of different types of Asian food, pho, udon noodle soup, many types of stir frys, curries, dumplings, fried rice, fried noodles, pasta, rice porridge, soups, western breakfast with eggs many ways, bacon, sausages, potatoes, pancakes, waffles, quiche, smoked salmon, continental breakfast with deli meat, cheeses, cereal, yoghurts, salads, fruit, pastries, bread, bagels, muffins, juice, tea/coffee, yakult - Large indoor swimming pool (have to book, only allowed 1 x 3 hour session a day per person, need to wear a cap but the hotel provides them). I did want an indoor pool so we wouldn’t have to worry about being in the sun - Amazing staff with excellent customer service (thank you to manager Alex for being so kind and generous) - Hotel was located in a safe area, short walk from restaurants, retail shops, the subway - Coex Shopping mall and Lotte World are a shot cab ride away - Good value for money as kids stayed free with breakfast included for them - The airport limousine bus stops at the hotel. We caught this bus from Icheon airport. Took approximately 1 hour. Good value. We didn’t use this service to go back to the airport because it would have taken 2 hours in traffic - Seoul was the last destination of our 6 week holiday abroad. Staying in this hotel was a lovely way to end our trip before flying back to our home country
Annie
2024年8月
Pool. About 15m long so could do laps. A little too warm. Gym had lots of equipment but no rowing machine. It costs extra to go into the sauna/baths. Good value. About 300m walk to nearest station and restaurants. Huge double bed which was not too hard nor soft. Quiet neighbourhood. 4 stops on metro to coex 2 to bus terminal. Airport bus stops at the front of the hotel.( they come roughly every hour and took about 50min from incheon terminal 1 to the hotel. )
John
2024年12月
the staff was very polite, hospitable and helpful. the location was central and convenient. the hotel room was comfortable with modern facilities and the room temperature was pleasantly warm. the wellness facilities were magnificent. we'll equipped gym, sauna, steamroom, hot tub , cold batch and swimming pool and indoor golf course. truly amazing.
Reimara
2024年11月
We stayed in Novotel for 13 nights. We had small kids with us & free swimming pool and Spa 🧖🏻♀️ was great. Great Location, close to everything we want to check out in Seoul. Rooms were bit small, comparing to US standard sz rooms. Room was really clean, nice staff, all spoke English.
Jyldyz
2024年5月
Modern facilities with robot butler, gym, sauna, golf practice facilities, friendly and helpful staff, comfy room. Location was also great, a lot of places within walking distance. The breakfast buffet was impressive, and we liked the hotel bingsu too! The airport bus also has a stop there although we didn’t opt to use it.
Victoria
2024年8月
Good size room, close to the subway which was great, very clean.
Madeleine
2024年6月
The location of the hotel was great, walking distance to the CafeShow. It was a perfect morning stroll. The room was very big and it was great to work, the Wifi was fast enough and I also liked the bath; perfect to relax. The hotel staff also helped me with the early checkin and the lugage that got lost during the flight.
Andre
2023年12月
The rooms were spacious and clean. Housekeeping were quick to respond to our requirements. The staff were exceptional, very helpful, cordial and very professional. Daniel from Conceierge was a super star, full of life, active and always in a bubbly mood. The breakfast layout was excellent with multiple selection for everyone's pallete and choice. Overall excellent and fantastic stay due to the location, staff,and comfort.
Aly
2023年7月
⭐⭐⭐⭐⭐ (5/5) I recently had the pleasure of staying at the Novotel, and the experience was nothing short of exceptional. From the moment I walked into the opulent lobby, I was treated with the utmost professionalism and care by the staff. Expecially Ms Taylor greeting us with warm heart. The room itself was immaculate—modern, yet cozy, with a luxurious bed that provided an excellent night's sleep. Amenities like the in-room espresso machine and high-speed Wi-Fi made my stay even more enjoyable. The highlight of the trip was the hotel's rooftop restaurant, which offers breathtaking views of the city along with a culinary experience to match. The complimentary breakfast was an array of fresh fruits, pastries, and made-to-order items that set the tone for a delightful day ahead. All in all, the Novotel surpassed my expectations in every way and has set a new standard for hospitality. I wholeheartedly recommend it for anyone looking for a top-tier experience. --- I hope this helps! Would you like anything else?
Timothy
2023年8月
The room was nice The service, the cleanliness, the room clean, the amount of facilities the hotel has to offer and location was great. The gym, pool, restaurant underground shops, restaurant, spa and sauna, mini drinking bar with entertainment and the style of the hotel was classy especially the lobby and eating area. I was also suprised it has a she fixing shop and a hair dresser in the hotel.
Anthony
2023年11月